TESCO has disputed a claim that its staff are not trained to deal with antisemitism, writes ADAM CAILLER.
The claim followed an incident at Tesco Extra in Pendleton Way, Salford, when four teenage boys made antisemitic remarks at the kippa-wearing 10-year-old son of a customer.
The customer, who wishes to remain anonymous, told the Jewish Telegraph: “The boys said, ‘What time is the bus, Jew?” (to sound like ‘What time is the bus due?’) and, while pretending to sneeze, they said, ‘Ah Jew’.”
She added: “When I realised what they had said, I questioned them. I thought they would deny it, but instead they ran away.
“The duty manager was very nice, but seemed bewildered by the entire incident. He said there was nothing that could be done.
“When my daughter pointed out that it was a hate crime, the manager said there was no Tesco policy to deal with it and they hadn’t been trained.
“Tesco later apologised and claimed the duty manager was flustered and they do have policies.”
A Tesco spokesman said: “Our colleagues are trained in supporting our customers, tackling discrimination in the workplace, ensuring the safety of customers and colleagues and reporting crime.
“They work with the Union of Shop, Distributive and Allied Workers on their ‘Freedom From Fear’ work, seeking to prevent violence, threats and abuse in the workplace.
“Everyone is welcome at Tesco and we do not tolerate antisemitism or discrimination of any kind. Safety of our customers is our highest priority.
“We take this extremely seriously and have investigated what happened, including reporting the incident to the police. We will be including specific training on hate crime in forthcoming store colleague training programmes.”